Your purchase and use of delivery services are subjected to the terms and conditions described on this page. You agree to these terms and conditions by clicking the checkout button in the cart.

Order cancellation policy

Orders cancelled will be penalized and a cancellation fee will be charged on orders cancelled by the customer. 

Return/exchange policy

We do not accept exchanges on products purchased and returning of products will be subject to full investigation to ensure the right procedure is followed and no modifications were made by customer.

Delivery policy

Delivery of products will be conducted by the company and products will be sealed when delivered. Delivery notes will be provided as proof of delivery.

Customer information, privacy, confidentiality

All information provided by customers will be safely secured and protected by the company. No alternative information will be given to third parties. Privacy is of utmost importance.

Product terms and conditions

The company will not be held responsible for any products that have been modified in the possession of the customer, and furthermore reserves the right to dispute and investigate any claims made by customers of product failure.

Compliance with Laws

The company is fully compliant with the laws of the South African government and reserves the right to supply products of ethical standards.